Yes, you are in the right place! MercyAscot Hospitals is now Allevia Hospitals.
New name. Same heart. Read more

We’re committed to providing you with excellent service and quality care.

If you have any comments or compliments during your stay, please feel free to share them with a nurse or another member of our team — you don’t need to wait until you’re discharged. Your feedback helps us recognise what’s working well and address anything that may need attention.

After you return home, you’ll receive a short patient satisfaction survey by email. It only takes a few minutes, and your feedback helps us understand what we’re doing well and where we can continue to improve.

If you’d like to share additional feedback — including compliments, suggestions or concerns — we encourage you to contact us via email.